RoboMarkets – what we know and have as facts about it; This is a trading name RoboMarkets Ltd, which is authorized and regulated by the Cyprus Securities Exchange Commission (CySEC) under reference number 191/13. This license allows it to conduct various financial services, including receiving, transmitting, and executing customer orders.
In the Order Execution Policy document, we found that the company executes transactions in CFDs for customers as a market maker. In general, dealing with market makers involves a conflict of interest because they do not transmit every customer deal and hope that customers will lose. Every loss of customers is their profit.
We also found that there are some posts in forums about extremely wide spreads, fake bonuses, not executing of pending orders although the price has been reached, problems with withdrawals, delayed withdrawals, unjustified closing of winning accounts and poor customer support.
So far, we have not received any complaints from customers of RoboMarkets. If you have any criticism to share with us or feel annoyed by RoboMarkets, please fill in the form below, detailing your case. Once we have made your case public, we may attempt to mediate between you and RoboMarkets if you wish.