IC Markets – what we know and have as facts about it; IC Markets was founded in 2007 and is a trade name of the group of companies, which includes International Capital Markets Pty Ltd, which is authorized and regulated by the Australian Securities and Investment Commission (ASIC) under license number 335692; Raw Trading Ltd is regulated by the Financial Services Authority (FSA) of Seychelles with a Securities Dealer License number SD018; IC MARKETS (EU) LTD is authorized and regulated by the Cyprus Securities and Exchange Commission (CySEC) under license number 362/18. These licenses allow it to conduct various financial services, including receiving, transmitting, and executing customer orders.
We have found in the Terms and Condition text that IC Markets will act as principal in transactions with clients and not as an agent on their behalf. This means that IC Markets is a market maker. In general, dealing with market makers involves a conflict of interest because they do not transmit every customer deal and hope that customers will lose. Every loss of customers is their profit.
We also found that there are some posts in forums about the delayed withdrawal requests, non-fulfillment of pending orders, although their price has been reached and poor customer support.
So far, we have not received any complaints from customers of IC Markets. If you have any criticism to share with us or feel annoyed by IC Markets, please fill in the form below, detailing your case. Once we have made your case public, we may attempt to mediate between you and IC Markets if you wish.