flatex – what we know and have as facts about it; flatex is a brand of flatex Bank AG. As an online brokerage company, flatex forwards all the client orders to flatex Bank AG, acting as a pure Straight Through Processing (STP) broker. Flatex Bank AG is a publicly traded company licensed in Germany, so clients are going to trade with a strictly regulated German bank. Flatex Bank AG is a public company, listed on the Deutsche Borse and holds a banking license in Germany. This license allows it to conduct various financial services, including receiving, transmitting, and executing customer orders.
So far, we have not received any complaints from customers of flatex. If you have any criticism to share with us or feel annoyed by flatex, please fill in the form below, detailing your case. Once we have made your case public, we may attempt to mediate between you and flatex if you wish.