XM.com – what we know and have as facts about it; This is a trade name of the group of companies that includes Trading Point of Financial Instruments Limited, which is authorized and regulated by the Cyprus Securities and Exchange Commission (CySEC) under license number 120/10; Trading Point of Financial Instruments UK Limited, which is authorized and regulated by the Financial Conduct Authority (FCA) under reference number 705428; Trading Point of Financial Instruments Pty Ltd, which is authorized and regulated by the Australian Securities and Investment Commission (ASIC) under license number 443670; Trading Point MENA Limited, which is authorized and regulated by the Dubai Financial Services Authority (DFSA) under reference number F003484. These licenses allow it to conduct various financial services, including receiving, transmitting, and executing customer orders.
We have found that XM.com is always a counterparty and acts as a principal and not as an agent in all customer transactions. This means it is a market maker. In general, dealing with market makers involves a conflict of interest because they do not transmit customer deals and hope that customers will lose. Every loss of customers is their profit.
We also found that there are some posts in forums about problems and refusals of withdrawals.
So far, we have not received any complaints from customers of XM.com. If you have any criticism to share with us or feel annoyed by XM.com, please fill out the form below, detailing your case. Once we have made your case public, we may attempt to mediate between you and XM.com if you wish.