Rockfort Markets – what we know and have as facts about it; Based in Auckland, New Zealand, Rockfort Markets Ltd is a registered Financial Service Provider and holds a Derivative Issuer License (FSP509766) issued by the Financial Markets Authority (FMA). This license allows it to conduct various financial services, including receiving, transmitting, and executing customer orders.
We have found in the Client Agreement document that Rockfort Markets is the only execution venue in which a client can open and close trading positions. It is also written that Rockfort Markets may take the opposite position to the client under a contract. Where this occurs, Rockfort Markets will benefit financially if the market moves against the client’s position under the contract, and Rockfort Markets will incur a loss if the market moves in the client’s favor. Rockfort Markets determines whether to take the opposite position to a client based on a range of factors, including a client’s trading history. This means that the company acts as a market maker. In general, dealing with market makers involves a conflict of interest because they do not transmit every customer deal and hope that customers will lose. Every loss of customers is their profit.
So far, we have not received any complaints from customers of Rockfort Markets. If you have any criticism to share with us or feel annoyed by Rockfort Markets, please fill in the form below, detailing your case. Once we have made your case public, we may attempt to mediate between you and Rockfort Markets if you wish.