HF Markets – what we know and have as facts about it; HotForex and HF Markets are unified brand names of the HF Markets Group, which includes: HF Markets (Europe) Ltd, which is based in Cyprus and is regulated by the Cyprus Securities and Exchange Commission (CySEC) under license number 183/12; HF Markets (DIFC) Ltd is authorized and regulated by the Dubai Financial Services Authority (DFSA) under license number F004885; HF Markets (UK) Ltd is authorized and regulated by the Financial Conduct Authority (FCA) under firm reference number 801701; HF Markets Ltd is regulated by the Financial Services Commission (FSC) of the Republic of Mauritius under global business license number C110008214; HF Markets SA (PTY) Ltd is authorized by the Financial Sector Conduct Authority (FSCA) in South Africa, with authorization number 46632; HF Markets (Seychelles) Ltd is regulated by the Seychelles Financial Services Authority (FSA) under license number SD015. These licenses allow it to conduct various financial services, including receiving, transmitting, and executing customer orders.
We have found in the Account Opening Agreement text that HF Markets acts as a principal and is the sole execution venue to all client orders. This means that HF Markets is a market maker. In general, dealing with market makers involves a conflict of interest because they do not transmit customer deals and hope that customers will lose. Every loss of customers is their profit.
We also found that there are some posts in forums about delayed processing of credit card deposits, poor or no support, slow response to customer emails, and delayed or declined withdrawals.
So far, we have not received any complaints from customers of HF Markets. If you have any criticism to share with us or feel annoyed by HF Markets, please fill out the form below, detailing your case. Once we have made your case public, we may attempt to mediate between you and HF Markets if you wish.