FXPRIMUS – what we know and have as facts about it; FXPRIMUS is a brand name of a group of companies that includes Primus Global Ltd, which is authorized and regulated by the Cyprus Securities and Exchange Commission (CySEC) under license number 261/14; Primus Markets INTL Limited, which is authorized and regulated by the VFSC under register number 14595; Primus Africa (Pty) Ltd, which is licensed and regulated by the Financial Sector Conduct Authority (FSCA) of South Africa, with the FSP number 46675. These licenses allow it to conduct various financial services, including receiving, transmitting, and executing customer orders.
We have found in the Order Execution Policy document that the company acts as principal and not as agent on the client’s behalf, therefore the company is the sole execution venue for the execution of the client’s orders. In addition, it is written that orders are automatically routed to an execution venue. In other words, FXPRIMUS acts as a market maker to clients as it is the counterparty for each deal, but it automatically transmits orders to its liquidity providers. Although it is a market maker, FXPRIMUS transfers all risk to its liquidity providers using the Straight Through Processing or STP. This means that there is no conflict of interest between the parties.
We also found that there are some posts in the forums about pushing clients to invest more money, applying fake prices, blocked profits, bugs in the platform and withdrawal issues.
So far, we have not received any complaints from customers of FXPRIMUS. If you have any criticism to share with us or feel annoyed by FXPRIMUS, please fill in the form below, detailing your case. Once we have made your case public, we may attempt to mediate between you and FXPRIMUS if you wish.